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  • I want to check the payment method
    Our website accepts PayPal / Credit card / FPS / Payme payment. Please select "PayPal Checkout" for Credit card payment. FPS / Payme Please make payment within 24 hours after placing the order, otherwise the order will be cancelled and the product will be restocked, After FPS / Payme payment, please send the screen shot of the transfer to our shop for confirmation (Chat with us in the lower right corner). After the shop has checked and confirmed the transfer record, it will be marked as "paid", If FPS / Payme fails to provide a screenshot of the completed payment, it will be regarded as "unpaid". If you have any questions, you can inquire with our store.
  • 門市付款
    本店現時未設立門市,因此未有提供現金付款,敬請注意。
  • I want to inquire about local delivery
    Our store will ship within two days after the customer pays. Our delivery day is Monday to Friday 12:00-16:00, weekends, Sundays and public holidays will be shipped the next day. Free local surface shipping is included with every order over HK$200. If you need the mail tracking function, you can choose EC-get (Hongkong Post) to pick up the package at the post office. Our products are all fragile. When mailing, our store will pack them properly first, but the postage and risks are borne by the customer.
  • I want to inquire about overseas delivery
    For overseas delivery, E-express (Hongkong Post) with tracking function will be used, please refer to Official introduction. For alternative delivery methods, please contact< /u>, thank you for your cooperation.
  • 郵件追蹤
    本店選用香港郵政寄件服務,如選擇易寄取 EC-get、易網遞E-express、郵件掛號或空郵包裹,本店寄送包裹後,會發送追蹤號碼,可在此查看郵件狀況。 追蹤服務由香港郵政提供。
  • How to add questions and answers?
    To add a FAQ, follow these steps: Click the Manage FAQ button In the web administration interface, click "Add" and select the "Q&A" option New questions and answers are assigned to categories Save and publish. You can edit FAQs, rearrange their order, and select other categories at any time.
  • 聯絡本店
    於右下角聊天室留下訊息及聯絡方法,本店會盡快回覆。 填寫聯絡表格,留下訊息及聯絡方法,本店會盡快回覆。 本店官方社交媒體如下: 網站:https://www.botanicamagica.net Facebook:https://www.facebook.com/botanicamagica.net Instagram:@botanica.magica Youtube:https://www.youtube.com/@BotanicaMagica 除此網站外,本店暫時沒有寄賣點 寄賣點:待定 敬請注意!
  • 日本代購
    店主本身有網購習慣,網站上大部份產品均為親身試用後才上架。 下單後,由日本直接空運到港,運送時間大約5 - 10個工作日。 如訂單確認後,本店發現未能代為訂購,會於一天內退款,敬請注意。 每筆訂單購物滿港幣$200,包本地免費郵遞,會選用部份追蹤功能的。 購買兩件或以上,享有九折優惠,付款時,會自動扣減。
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